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WHAT WE DO
Home / What We Do / Product Support
Product Support
Customer Support Engineering
- 24X7 Product technical support (answering airline queries) and the tickets logged here shall be escalated to Level 2.
ProductPerformanceEngineering
- Product Support Engineering team is mainly involved in Field Event Management & Support.
Key Strengths
Engineering Led After Market domain knowledge.
TIDC Engineers dealt with Embraer EJets E2 – Flight Controls
Product Reliability Analysis and Monitoring support
Post Certification and Product Support Engineering